This page explains in plain language how the information you provide on Tiki is collected, where it is stored, and who it may be shared with. No legal complexity.
Tiki (tiki.asia) takes your privacy seriously. This Privacy Policy explains what information is collected when you use the Tiki platform, how it is used, and what rights you have over your personal data.
By creating an account or using the Tiki platform, you agree to this Privacy Policy. It's worth taking a moment to read through — it's not very long and everything is written in plain, straightforward language.
Tiki never sells your personal data. It is not shared with third parties except where legally required. You can request to view or delete your data at any time.
Tiki collects two types of information — what you provide directly and what is automatically generated when you use the platform.
What you provide directly:
Automatically collected information:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Contact | Account Management | Yes |
| Date of Birth | Age verification (18+) | Yes |
| Identity document | KYC — Legal Requirement | For Large Withdrawals |
| Payment Number | Transaction verification | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
| Game history | Responsible Gaming Monitoring | Automatic |
Tiki uses your information only for specific purposes, which are clearly outlined below.
To be clear: Tiki does not build advertising profiles from your data or sell it to third parties. Your gaming history and financial information are never shared with advertising companies.
Tiki has implemented multiple technical and procedural measures to keep your data secure.
If you believe your account has been accessed without authorization, contact support@tiki.asia immediately. We will investigate promptly.
Tiki's website uses cookies — small text files stored in your browser that help improve your experience and keep the platform running correctly.
| Cookie Type | Purpose | Duration | Can it be turned off? |
|---|---|---|---|
| Essential Cookies | Login sessions, security, and payment processing | At Session End | No — the site cannot function without these |
| Preference Cookies | Language preference, theme, auto-login | 30 days | Yes — from your browser settings |
| Analytics cookies | Understanding which sections of the site are most frequently used | 1 Year | Yes — via cookie settings |
| Security Cookies | Bot detection, CSRF protection | At Session End | No — required for security |
You can disable or clear cookies through your browser settings. However, turning off essential cookies may prevent core features such as login and payments from working properly.
Tiki does not retain your data longer than necessary. However, certain information must be kept for an extended period due to legal obligations.
When your account is closed, your profile is deactivated and you will no longer be able to log in. However, transaction records and KYC information are retained for a specified period for legal reasons, after which they are automatically deleted.
You have a number of rights over your own data, and Tiki respects each of them.
You can request to know what personal data Tiki holds about you. Email support@tiki.asia and you will receive a response within 30 days.
If any of your information is incorrect, you can submit a correction request through Account Settings or by contacting Support.
You can request deletion of your data when closing your account. Everything except legally required records will be removed.
You can request that your data no longer be used for specific purposes — such as opting out of marketing communications.
You can request an export of your data in a standard format (CSV or JSON).
If you previously consented to receive marketing emails or notifications, you can withdraw that consent at any time.
To exercise any of these rights, email support@tiki.asia with the subject line "Data Rights Request" and clearly state the type of request you're making. Tiki will respond within 30 business days.
Tiki's services are intended for users aged 18 and above. Tiki does not knowingly collect information from anyone under the age of 18.
Date of birth is verified at the time of registration. If it is subsequently discovered that a user is under 18, their account will be closed immediately and all associated data will be deleted.
A note for parents: If you believe your child has created an account on Tiki, please contact support@tiki.asia. We will close the account immediately.
When this Privacy Policy is updated, the "Last Updated" date at the top of the page will change. For significant changes, you will be notified in advance by email or in-app notification.
Continuing to use the platform after a policy update will be considered acceptance of the revised policy. If you do not agree, you may request to close your account.
For any questions or concerns, email support@tiki.asia with the subject line "Privacy Policy". Our team is available 24/7 to assist you in Bengali.
Many people have questions about sharing personal information on online platforms — where it goes, who sees it, and how long it's kept. These are entirely reasonable concerns. Tiki This concern is taken seriously, which is why the privacy policy is written in plain language — so nothing is hidden behind legal jargon.
Many users are concerned about providing their bKash or Nagad number. In practice, it is only used to verify transactions — your name and number are checked against each deposit and withdrawal. This information never leaves Tiki and is never used for advertising. Only the specific transaction details are shared with the payment provider, not your full profile.
KYC (Know Your Customer) identity verification may feel uncomfortable to some users, but it is also there to protect you. If someone tries to open an account using another person's details and withdraw funds, KYC verification stops that from happening. This information is also required under international anti-money laundering regulations — it is a legal obligation, not Tiki's choice.
Gaming history is collected as part of responsible gaming practices. If a player's betting pattern raises concerns, Tiki support is offered. This information is never sold or used for advertising. It is kept solely for the player's own wellbeing.
You can manage many preferences directly from your account settings. To turn off marketing notifications, go to settings and disable them in one click. To update your cookie preferences, adjust them through your browser settings. To access your personal data, submit a request to support — it will be provided within 30 days.
Two-Factor Authentication (2FA) deserves a special mention. With 2FA enabled, even if someone gets hold of your password, they still cannot access your account — because every login requires a one-time OTP sent to your phone. It's free to use and easy to set up from Account Settings. For anyone with a significant balance in their account, keeping 2FA turned on is strongly recommended.
Your IP address and device information are collected automatically — this is standard practice across virtually all websites. Tiki uses this data for security purposes. For instance, if your account is accessed from an unfamiliar country, it will be flagged as suspicious and Tiki will carry out a security check. This information is never used for advertising.
In summary, Tiki's privacy policy is straightforward and transparent. Your data is yours — Tiki only uses it to provide the service. If you have any questions or concerns, reach out to support and we'll explain everything clearly.
The Technology and Commitment Behind Our Privacy Policy
Every interaction between you and Tiki is protected by military-grade encryption. No one can intercept or read your data in transit.
Your name, phone number, and gaming history are never sold to third parties. That is Tiki's unwavering policy.
Enable 2FA on your account — you'll receive an OTP on your mobile at login. Even if your password is compromised, your account stays protected.
Everyone has the right to view, correct, or request deletion of their personal data. All requests are responded to within 30 days.
Third-party cybersecurity experts conduct regular audits of Tiki's systems. Any vulnerabilities identified are addressed promptly.
The privacy policy is written in plain language — no legal complexity, no hidden clauses. What it says is what it means.
Your information is safe with Tiki. Register now and get a 100% bonus on your first deposit. Start from as little as ৳500 via bKash or Nagad.
Questions & Answers on Account Security and Platform Use